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Stow Scramble CX

Stuart FStuart F
in Cyclocross/Offroad
Looks like BC system playing up again so the scramble for places will start again. If anyone gets in can they post on there to let everyone know it's open.

Comments

  • Peter DPeter D
    I wrote to BC about this back in Oct and got the response below. I think the answer is weak and borders on the insulting (particularly the last paragraph) and I have written back telling them so. I have written another email to him again today. Suggest we all write to Brian until he takes notice!



    For those that had problems with entry to these events, there appear to be two different issues here.
     
    Where the calendar page displays number of spaces left, it appears that this is caching and not updating immediately, so sometimes there may be one or two more places listed as available than there actually are.  The developers are looking at decreasing the cache interval so that this is more current, however that interval is a compromise between the numbers being up to date and responding to every entry, which would slow the system down.  If you’ve ever tried to book concert tickets for a popular artist at the time tickets go on sale, the systems always used to crash, and the bigger organisations now have queuing software to manage waiting time and keep applicants in the queue.  That’s not really practical for our system.    
     
    If you have had “coming soon” displaying when the event was supposed to be open, that is almost certainly down to the user’s browser not being refreshed.  There were 48 entries accepted to the event between midnight and 7:30 am on Saturday morning so it was clearly accessible to those people. 
     
    Regards
     
    BRIAN FURNESS
    Events Development Team Leader
  • Stuart FStuart F
    Update for rose not on FF

    OK, just to let everyone know I have managed to enter the Stow Scramble, by subverting the BC website. It appears the entries are open, but the front-end of the website is blocking.

    Basically every event and category has a unique number. I looked at the entry URL for Sen/Jun for Diss (https://www.britishcycling.org.uk/entry?add=614535), which has an entry number 614535.

    So all Stow entries sequentially following on:
    U10: https://www.britishcycling.org.uk/entry?add=614536
    U12: https://www.britishcycling.org.uk/entry?add=614537
    Youth: https://www.britishcycling.org.uk/entry?add=614538
    Women/V50: https://www.britishcycling.org.uk/entry?add=614539
    V40: https://www.britishcycling.org.uk/entry?add=614540
    Sen/Jun: https://www.britishcycling.org.uk/entry?add=614541

    You should just be able to link to the required URL above and get an entry.

    My acceptance emails have just arrived, so it is working.

    Used this link for my race and it worked, Someone said it works now as well though so get booking
  • Peter DPeter D
    Thanks Stuart.

    The website is working now.
  • RichardLRichardL
    I hope the BC web site developers have a better understanding of web site caching then the guy who replied to your email. I suspect he is non technical trying to relay what he was told by somebody technical. Yes it does sound like a caching issue but implying theres nothing to be done or that its the users browser at fault is a bit rich.
    The BC web site seems to be using the Cloudflare CDN so there are multiple caches involved but correct configuration of the web server http headers solves these issues whilst still balancing bandwidth/server loading issues.

    If it goes wrong again you can try removing the local cache at you browser. To do this use Ctrl+F5 to refresh the web page. Using the refresh button or just F5 on your browser doesn't get a new copy from the web server.

    In the past I have done this & it didn't help but that was trying to see the number of people entered rather than trying to remove the 'coming soon' indicator.
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